Preventative Maintenance Plans - Introduction
We believe the best thing you can do for the health and longevity of your espresso equipment is to enroll in a Preventative Maintenance (“PM”) Plan.
Our PM Plans are a fully customizable service
- We work with you to create a set of routine PM visits throughout the year in which our trained technicians will take care of your equipment based on your specific needs.
- Once we build your custom plan together, we’ll handle the rest: implementation, data tracking, and the expert care that will save you money and time while helping your equipment work well longer.
Top 3 reasons why you need a PM Plan
1 - Save money now, and later: Now—we offer discounted labor and travel rates to our PM Plan clients. Later—by routinely ensuring your equipment is operating optimally—replacing wearable parts before their failure point, inspecting, calibrating, stress-testing all systems to manufacture tolerances, and catching failures before they happen—we can help reduce equipment downtime (loss of revenues) and unwanted, costly repairs. We aim to reduce waste by rebuilding parts whenever possible (as well as old machines, see Sales and Customs), and generally expect to extend the overall lifespan of your equipment with our custom PM Plans.
2 - Improve user experience and customer satisfaction: The process of brewing espresso and coffee beverages can be a real joy. Keeping your equipment dialed in and tuned up will noticeably improve it’s efficiency and ease of use, the quality of the beverages being made, as well as the overall happiness of baristas and those using the equipment on a daily basis.
3 - One less thing to worry about: Leave the implementation to us—with a PM Plan in place, know what to expect and budget for the year for your service schedule and maintenance costs.
Our mission is to help local coffee businesses bloom—our PM Plans are one of the main ways we accomplish this.
Click Next to learn about the 3 Steps to building a PM Plan with us